Frequently Asked Questions
Everything you need to know about your Luther Melbourne shopping experience.
What is the standard shipping timeframe for orders within Australia?
We offer standard shipping across Australia which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for change-of-mind purchases?
Luther Melbourne accepts returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund or store credit.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. As our collections vary in fit, we recommend comparing these measurements to a similar garment you already own.
Do you offer international shipping outside of Australia?
Yes, we ship to most countries worldwide. International delivery times vary by location but generally take between 7-14 business days depending on customs processing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services including Afterpay and Klarna.
How can I track the status of my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your package's journey.