Returns & Exchanges
At LUTHER MELBOURNE, we want you to be completely satisfied with your purchase. If your garment isn't the perfect fit, we offer returns and exchanges on all full-priced items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the items are in their original condition, unworn and unwashed, with all LUTHER MELBOURNE tags still securely attached.
- 3.Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized postage location within 72 hours of your request.
- 4.Processing & Refund
Once our warehouse team inspects your return, your refund or exchange will be processed within 5 business days to your original payment method.
